Shipping policy
All orders will be available to pickup the week of your event.
If you have chosen to have your items shipped to you, they will likely arrive the week before your event. Tracking details will be updated on your order once your items have shipped.
If you have any concerns or just want to follow up on your order please feel free to reach out.
SHIPPING
Shipping is a flat rate charge of $9.95 Australia-wide for our smaller items and up to $49.95 for our larger items depending on weight and size. We ship orders via Australia Post or local couriers. All parcels are sent with an Authority to Leave (ATL) which means no signature is required upon delivery. All Things Christenings will not be held liable for any missing parcels after they have been marked as delivered by Australia Post or the courier. Shipping may take anywhere from 2-8 business days depending on the delivery networks loads. Please ensure you account for shipping times when placing your orders so they can arrive before your event date. ATC will not be responsible for any delays in shipping or for lost/damaged parcels.
PICK UPS
We offer a pick up service from our Sans Souci location in Sydney. Be sure to select the pick up option on checkout to ensure that shipping is not charged. Upon order confirmation a member of our team will contact you to arrange a pick up date and time that is suitable for both parties.
FREE DELIVERY SERVICE
We offer a free delivery service which is limited to a 5km radius from our Sans Souci location and only eligible for order over $150. On order a member of our team will arrange a delivery time and date that is suitable to both parties.
PERSONALISED CHRISTENING PACKAGES AND CANDLES
We require 4 weeks notice to complete any work that requires personalisation. If you have an urgent request please send us an email to discuss before placing your order.